FRONT COVER PROMOTION

A million reasons to buy Plantronics from ATC Solutions...

ATC Solutions had an all-time record month in October with Plantronics, achieving staggering £1m sales -- an EMEA milestone achievement.
Additionally, the sales team achieved in excess of £250,000 in a single day in October (the highest since records began) and repeated this success in November.
Steve Milner, Plantronics Sales Manager said: “This is a record breaking achievement, which the whole team should be proud of.  Special thanks go to Leanne Baeza, Plantronics Brand Specialist at ATC Solutions, for her outstanding performance and tremendous support this year.”
ATC Solutions credits its success to building a team with a solid customer service focus.  Neil Fox, Major Account Director at ATC Solutions, said: “It isn't about the delivery of telecoms products, it's about the delivery of promises.
“At the end of the day, the headsets we sell do exactly the same as the headsets that others sell. I believe one of the reasons we're outperforming our competitors is because we treat our customers the way we like to be treated ourselves -- with respect and consideration.”
Each of the 30-strong sales team receives continuous training and development coupled with great support from Plantronics.
Neil Fox believes that sustained training within a customer services culture is essential to ensuring low staff turnover.  He said: “Continuity of staff is really important to ATC Solutions because we know it's important to our customers.  Building ongoing and enduring relationships is what keeps customers coming back time and again.  It's not just about selling headsets at the right price, it's about providing our customers a great experience.”

For further information on the full product portfolio, contact the Plantronics specialists at ATC Solutions on 01937 847 148 or email leanne.baeza@rocom.co.uk

Meet the team – they include, front row: Claire Simpson (left), Headset Manager, Jane Craven (second from left), Corporate Sales manager, and Leanne Baeza (third from left), Plantronics Brand Manager; second row: Neil Fox (fifth from left), Major Accounts Director; back row: Brian Smith (fourth from left), Sales and Marketing Director