Reader offer

Free book…just for reading this magazine

GUARANTEE your own free copy of Call Centre Europe and you are in line to receive a free book. 
All you need to do is go to our web site, www.call-centre-europe.com, click on Subscriptions and complete the reader registration form (it’s in Word) and email it to us.
The first 20 readers who successfully register will win one of the two books described in the panels.
Please note that this offer is open only to qualifying readers who have not registered within the past year and is subject to the conditions at the top of the form.  All parts of the form must be completed.

How to apply

We are giving away have 20 copies of the books described in the panels, subject to these conditions:

The rules include the notes above.  There are no cash alternatives.  Only one entry per reader.  In the unlikely event of prizes being unavailable, items of at least equal value will be substituted.  Winners’ names, job titles and their companies (but no contact details) may appear in Call Centre Europe.  Entries that are illegible or not fully completed will be discarded.  Employees, and their relatives, of McGraw-Hill, Stanworth Communications (publishers of Call Centre Europe) Williams Press, their agents and others connected with this offer are not eligible to enter.  The Editor’s decision is final and no correspondence will be entered into.  All of the text on this page is included in the rules.

 

WIN: The Confident Speaker

Public speaking is one of the most common fears in business.  In The Confident Speaker - Beat Your Nerves and Communicate at Your Best in Any Situation, speaking coaches Harrison Monarth and Larina Kase (both pictured), show how to conquer those anxieties.
They explain their battle-tested strategies and powerful tools to give anyone the confidence and skills to become a top class speaker in any situation.  The Confident Speaker (McGraw-Hill, £10.99)  provides all of the clinical, academic and practical real-world experience you need to get on the road to public speaking success.
Mr Monarth and Ms Kase are co-founders of TheConfidentSpeaker.com, a public speaking and communication coaching web site.  Mr Monarth is also the founder of a professional speaking consultancy, GuruMaker, and Ms Kase is a peak performance and anxiety management expert.
Their combined coaching experience includes small businesses, professional organisations, universities, top corporate leaders and members of the US congress.
www.theconfidentspeaker.com

 

WIN: Drop Dead Brilliant!

Whether you're an MD, just starting your career, or returning to the workplace, good personal branding can help you clinch a deal, win that dream job and earn more money, but how do you get it right?
In Drop Dead Brilliant -- Dazzle in the Workplace with Confidence and Panache (McGraw-Hill, £9.99), global personal branding expert, Lesley Everett (pictured), teaches you how to take control of your personal brand image and reputation, and learn the key steps to positive image impact -- for life.
Lesley Everett is an international keynote speaker, author and founder of Walking Tall International, a leading personal branding company with offices in the UK and Los Angeles.  She coaches some of the world's leading companies on personal branding strategy and management including BT, Bank of America, Porsche, T-Mobile, BA and Barclays Bank.

www.lesleyeverett.com
www.walkingtall.org