New call centre for car giant

CARCRAFT, one of the UK’s biggest car hypermarket companies, has opened an 80-strong call centre at its sales centre in Rochdale, Lancashire.  And it is part way through a recruitment campaign to add another 25 staff.
The company began as a petrol station in nearby Heybrook and now has 17 locations across the UK and employs 1,700 staff.
The call centre manager is a long-serving Carcraft employee, Sam Lord.  He said: “The new centre looks fantastic and I am sure it will give a boost to the whole team and help us to carry on improving our service to customers in Rochdale and across the UK.
“Our biggest strength is the people we employ.  We operate as a close-knit team and there are excellent opportunities for career development and progression within the business.”
The call centre, formally called the “communications centre”, moved from further along Nixon Street where there were just six staff.

	Staff include Amy Kingsman, Simon Holt, Carole Coop and Sonya Hussain
Inside Carcraft’s new call centre